Shipping policy
Your Glow is on the Way ✨
At SootheHues, we curate the best wellness tools from global partners to bring you professional results at an affordable price. To ensure the highest quality, we ship our products directly from our specialized fulfillment centers.
1. Order Processing Time
All orders are processed within 1-3 business days. You will receive a notification email with a tracking number once your order has shipped.
All orders are processed within 1-3 business days. You will receive a notification email with a tracking number once your order has shipped.
2. Estimated Shipping Times
We currently offer Free Standard Shipping to the United States, Canada, and Europe.
We currently offer Free Standard Shipping to the United States, Canada, and Europe.
- United States: 7-14 business days.
- United Kingdom & Europe: 8-15 business days.
- Rest of the World: 10-20 business days.
(Please note: These are estimates. Factors like customs processing or holiday peaks may cause slight delays.)
3. Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email. You can monitor your package’s journey every step of the way.
Once your order is dispatched, you will receive a tracking link via email. You can monitor your package’s journey every step of the way.
4. Customs & Duties
For most of our primary markets (USA, UK), customers will not encounter additional customs fees. However, any import duties or taxes incurred at the destination country are the responsibility of the customer.
For most of our primary markets (USA, UK), customers will not encounter additional customs fees. However, any import duties or taxes incurred at the destination country are the responsibility of the customer.
5. Missing Packages?
If your tracking says "Delivered" but you haven't received it, please contact us at support@soothehues.com within 7 days.
If your tracking says "Delivered" but you haven't received it, please contact us at support@soothehues.com within 7 days.